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Taking into consideration that technology has evolved a lot, owning multiple devices such as laptops, smart phones or tables is no longer something unusual. Besides these, additional devices such as Chromebooks have been created – these machines are not only extremely light and user friendly, but they also have multiple features. There are various applications available on the Chrome Web Store, aiming to streamline users’ experience and make the Chromebook a performing device. However, in spite of the continuous improvements, the machine still has issues in reaching the level of performance of other popular operating systems. The problems occur most of the times when you try to play a video file, especially offline: you may get bad sound (or no sound at all), you are not able to display the video uniformly and you may also get to see artefacts that would be normally missing if you saw the movie on a Windows or Mac computer. In addition to this, the subtitles are often removed. As you can see, watching a video using a Chromebook can be difficult, unless you previously used an mp4 video converter. This software will make everything easier, changing the format of your movie files in order to make them suitable to any device.

The main reasons why videos cannot be seen on a Chromebook

As a Chromebook user, not being able to see the videos you want can be very frustrating. In order to solve the issue, the first thing you should do is find out the reason of the error. Keep in mind that there could be more than one possibility, but some of them are more popular than others. One of the most frequent reasons is the fact that the particular operating system of the device cannot support the codec of the video, which leads to lack of sound or poor image. This is mostly due to the fact that most media files are not responsive to Chromebook models. As far as the subtitles are concerned, these may not be displayed because their format cannot be recognized by the OS of the Chromebook. If none of these are happening, then the issue is due to a bug that has been introduced in the system, and in order to solve the problem, the user can report the situation to Chromebook’s support department.


What can you do to make your files suitable?

As a user, unless you are dealing with an infiltrated bug, the best thing you could do is adjust the format of the media file, by converting it. Fortunately, nowadays there are various options available on the market. You can choose either to download a program on your computer, or you can try online video converters, which have the advantage of being easy to use and not occupying storage space on the hard disk of your computer. All you have to do is drag the files into the browser page, choose the right format, pick the correct output settings, and the software will take care of everything on your behalf.

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